Terms & Conditions

Welcome to www.prettytails.in. Together with our Privacy Policy and Refund & Cancellation Policy, the following Terms & Conditions (collectively referred to as the “Terms”) govern the use of this website. By browsing, accessing, or purchasing from our website, you agree to comply with and be bound by these Terms.

The term “Pretty Tails”, “we”, “our”, or “us” refers to the owner of this website. The term “you” refers to the user, customer, or viewer of our website.

We reserve the right to modify or update these Terms at any time, effective immediately upon posting. It is your responsibility to review this page periodically for changes.

1. Authorized Website Usage

By accessing and using this website, you confirm that you are legally capable of entering into binding contracts under the Indian Contract Act, 1872.

2. Use of the Website

The content on this site is for general information and personal use only.
You agree not to:
- Copy, reproduce, modify, distribute, or use our website content for any commercial purpose without our written permission.
- Infringe on copyrights, trademarks, logos, or proprietary rights of Pretty Tails.
- Attempt to manipulate or interfere with the functionality of this website using bots, software, or other methods.
- Use the site for any unlawful purpose.

3. Accuracy of Information

We strive to provide accurate product details, pricing, and availability.
However, Pretty Tails does not guarantee the completeness, reliability, or suitability of any information provided on the site.
In case of a pricing error or incorrect product description, we reserve the right to cancel the order.
If a product you receive does not match its description, your sole remedy is to return it in accordance with our Refund & Cancellation Policy.

4. Intellectual Property

All material on this website, including text, design, layout, graphics, and product images, is owned or licensed by Pretty Tails.
Unauthorized reproduction or use of our intellectual property is strictly prohibited.

5. User Accounts

You may choose to create an account with Pretty Tails for faster checkout and order tracking.
You are responsible for maintaining the confidentiality of your account credentials.
Any activity under your account will be deemed as authorized by you.
We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or suspicious activity.

6. Links to Other Websites

Our website may contain links to third-party websites for your convenience. These are provided for information purposes only. We do not endorse or take responsibility for the content or policies of external websites.

7. Orders, Cancellations & COD

We reserve the right to accept, reject, or cancel any order at our sole discretion.
Orders may be canceled due to product unavailability, pricing errors, or suspected fraudulent activity.
Cash on Delivery (COD) orders:
- Customers must pay in full at delivery.
- Refusing a COD parcel without valid reason may lead to restrictions on COD services for future orders.
For more details, please refer to our Refund & Cancellation Policy.

8. Disclaimer & Limitation of Liability

Your use of this website is at your own risk.
Pretty Tails is not liable for any direct, indirect, incidental, or consequential damages resulting from use of the website, products, or services.
It is your responsibility to ensure that any products purchased meet your specific requirements.

9. Indemnification

You agree to indemnify and hold Pretty Tails and its affiliates, employees, and partners harmless against any claims, damages, losses, or liabilities arising from your misuse of this website or violation of these Terms.